The Background​

State and municipal agencies have received many millions of dollars in COVID Relief funds under the CARES Act and American Rescue Plan Act. to disseminate as Emergency Rental Assistance. The program provides rent, utility and other benefits for those applicants impacted by the pandemic and who are below 80% of Area Median Income as defined by HUD. 

Business Challenge​

Most agencies lacked the staffing and capacity to process these large amounts of funds in an expedited time frame to meet the need in the community. They have sought a vended solution to provide software and comprehensive program management. ReFrame Solutions quickly developed a technology + program administration solution with alacrity and has helped disburse the needed emergency funds with great efficiency, uniformity of case flow, and high audit control/fraud prevention. The program has been cited by Congress and the FBI for its efficiency and fraud controls.

ReFrame Solutions has successfully implemented our solution in three weeks and began approving applications a month later, helping agencies solve this massive business challenge to disseminate emergency funds quickly.​