ReFrame Solutions is excited to introduce ReFrame Assist NextGen to participating Public Housing Agencies in the Moving to Work (MTW) Demonstration Program. At ReFrame, MTW PHAs are not just a number, you're the forethought. We understand what MTW agencies need, and we provide it.
ReFrame Assist NextGen is a Web-based, Cloud-hosted full-service housing authority software suite that fully supports all the Moving To Work initiatives of the original 39 and new cohort MTW agencies. We realize the MTW Demonstration program offers numerous benefits to your agency including operating flexibilities via waivers, fund fungibility, and rent reform to name a few. ReFrame is committed to helping MTW agencies achieve the MTW Statutory Objectives through the MTW Statutory Requirements.
Statutory Objectives
- Cost-Effectiveness
- Self-Sufficiency for Families
- Housing Choices
Statutory Requirements
- Very Low-Income Requirement
- Reasonable Rent Policy Requirement
- Substantially the Same Requirement
- Comparable Mix Requirement
- Housing Quality Standards (HQS) Requirement
The ReFrame Assist NextGen software caters to applicants, tenants, and owners, offering scalability for small, medium, or large PHAs. It's a SaaS-based platform delivering true affordability and excellent value. The software suite comprises public-facing Applicant, Tenant, and Owner Portals, along with a comprehensive Back Office, Wait List functionality, General Ledger, Mobile Inspections, and more. Utilizing the most modern technology available, it is mobile-responsive, ADA compliant, supports language preferences, and ensures complete PHA compliance. ReFrame Assist is MTW-friendly, supporting 50058s, MTW 50058s, MTW Expansion 50058s, and 50059s. Our highly configurable and flexible platform enables MTW agencies to streamline their administrative operations and practices, ultimately significantly reducing costs related to outdated software and manual processes.
Initial |
Cohort 1 |
Cohort 2 |
Cohort 3 |
Cohort 4 |
Cohort 5 (Forthcoming) |
|
|---|---|---|---|---|---|---|
|
Number of Participating Agencies |
39 |
31 |
10 |
28 |
18 |
13 |
|
Area of Study |
Everything
|
MTW Flexibility |
||||
|
Contract |
Standard Agreement
|
MTW Amendment to the Annual Contributions Contract (ACC)
|
MTW Amendment to the Annual Contributions Contract (ACC)
|
MTW Amendment to the Annual Contributions Contract (ACC)
|
MTW Amendment to the Annual Contributions Contract (ACC)
|
MTW Amendment to the Annual Contributions Contract (ACC)
|
|
Operating Guidelines |
Standard Agreement with Attachments A, B, C, & D |
Final MTW Operations Notice VI. Moving to Work Operations Notice |
Final MTW Operations Notice VI. Moving to Work Operations Notice |
Final MTW Operations Notice VI. Moving to Work Operations Notice |
Final MTW Operations Notice VI. Moving to Work Operations Notice |
Final MTW Operations Notice VI. Moving to Work Operations Notice |
|
HUD Reporting Guidelines |
MTW HUD form 50900
|
MTW HUD form 50075
|
MTW HUD form 50075
|
MTW HUD form 50075
|
MTW HUD form 50075
|
MTW HUD form 50075
|
|
HUD Reporting Requirements |
MTW Annual Plan & MTW Annual Report
|
MTW Supplement to the Annual Plan
|
MTW Supplement to the Annual Plan
|
MTW Supplement to the Annual Plan
|
MTW Supplement to the Annual Plan
|
MTW Supplement to the Annual Plan
|
|
50058 Requirement* |
MTW 50058
|
50058 |
50058 |
50058 |
50058 |
50058 |
|
Evaluation |
Independent Evaluation
|
MTW Research Advisory Committee
|
MTW Research Advisory Committee
|
MTW Research Advisory Committee
|
MTW Research Advisory Committee
|
MTW Research Advisory Committee
|
Moving to Work Demonstration Program Matrix
*Once HUD has completed the Housing Information Portal (HIP), all MTW agencies will use the MTW Expansion 50058 form.
Features Include:
- Single connected solution for PHA MTW management
- Web-based & Cloud hosted
- Applicant, Tenant, & Owner Portals
- Comprehensive Back Office
- Wait List Functionality
- Complete General Ledger Functionality with Accounts Payable and Receivable
- Mobile Inspections
- Supports 50058, MTW 50058, MTW Expansion 50058, & 50059 PIC Submission
- Supports all MTW, Safe-Harbor, Agency-Specific, and Cohort-Specific waivers.
- Self-Service Appointment Scheduling
- Automated Workflows
- Automated Payment Processing
- Self Sufficiency and Escrows
- Configurable Calculations
- Electronic Records Management
- Document Management
- Predictive Analytics and Reporting
- Messaging between the Back Office and Portals
We Are Different
-
PHA Centric— Assist NextGen is dedicated solely for PHAs and no one else
-
Designed for PHAs—Designed with PHA operations in mind by a team with over 75 years of HUD and Public Housing experience
-
Accountability—Places accountability into the hands of Applicants, Tenants, and Owners via self-service Portals
-
Straight Forward—Robust Back Office with straight forward processes & defined roles and privileges
Public Housing Subject Matter Experts
-
Helped to build and are continuously enhancing the ReFrame Assist Software Suite. We have more than 75+ years in Low-Income Housing experience.
-
Are well versed in PHA Operations. We conduct all user trainings and provide tech support to our clients.
-
Also provide MTW consulting services and overall Public Housing Administration consulting services.
MTW Consulting Services
At ReFrame we provide consulting services, in addition to software, for Moving to Work and overall Public Housing and Housing Choice Voucher programs. We’re a one-stop shop for it all!
- Offer third-Party program administration
- Provide overall guidance, onboarding, and transition to MTW agencies
- Help to redefine a new MTW normal and reorganize operations
- Develop MTW program and rent reform strategies
- Evaluation and streamline policies and procedures
- Review, update, and create operating documents including, the Housing Choice Voucher (HCV) Administrative Plan and Public Housing Admissions and Continued Occupancy Policy (ACOP), Hardship Policy, Impact Analysis, etc.
- Understand MTW waivers, Safe Harbor waivers, Agency-Specific waivers, Cohort-Specific waivers and their requirements
- Create Annual MTW Supplements, MTW Annual Plans, MTW Annual Reports, and Annual Plan or Supplement Amendments
- Execute the Moving To Work public process which includes timelines, public notices, the public comment period, the public hearing, Resident Advisory Board meetings, stakeholders meeting, Certifications of Compliance, Certifications of Consistency, and board resolutions
- Implement the PHA’s chosen strategies
- Assist in program and financial compliance
- Facilitate the new MTW Information Technology requirements
Want to drive effective customer relationship?
Initial |
Cohort 1 |
Cohort 2 |
Cohort 3 |
Cohort 4 |
Cohort 5 (Forthcoming) |
|
|---|---|---|---|---|---|---|
|
Number of Participating Agencies |
39 |
31 |
10 |
28 |
18 |
13 |
|
Area of Study |
Everything
|
MTW Flexibility |
||||
|
Contract |
Standard Agreement
|
MTW Amendment to the Annual Contributions Contract (ACC)
|
MTW Amendment to the Annual Contributions Contract (ACC)
|
MTW Amendment to the Annual Contributions Contract (ACC)
|
MTW Amendment to the Annual Contributions Contract (ACC)
|
MTW Amendment to the Annual Contributions Contract (ACC)
|
|
Operating Guidelines |
Standard Agreement with Attachments A, B, C, & D |
Final MTW Operations Notice VI. Moving to Work Operations Notice |
Final MTW Operations Notice VI. Moving to Work Operations Notice |
Final MTW Operations Notice VI. Moving to Work Operations Notice |
Final MTW Operations Notice VI. Moving to Work Operations Notice |
Final MTW Operations Notice VI. Moving to Work Operations Notice |
|
HUD Reporting Guidelines |
MTW HUD form 50900
|
MTW HUD form 50075
|
MTW HUD form 50075
|
MTW HUD form 50075
|
MTW HUD form 50075
|
MTW HUD form 50075
|
|
HUD Reporting Requirements |
MTW Annual Plan & MTW Annual Report
|
MTW Supplement to the Annual Plan
|
MTW Supplement to the Annual Plan
|
MTW Supplement to the Annual Plan
|
MTW Supplement to the Annual Plan
|
MTW Supplement to the Annual Plan
|
|
50058 Requirement* |
MTW 50058
|
50058 |
50058 |
50058 |
50058 |
50058 |
|
Evaluation |
Independent Evaluation
|
MTW Research Advisory Committee
|
MTW Research Advisory Committee
|
MTW Research Advisory Committee
|
MTW Research Advisory Committee
|
MTW Research Advisory Committee
|