Transforming Government Services for Citizens and Communities
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Transformation shouldn’t feel like a gamble. But for many business services teams, that’s exactly what it becomes.
ReFrame Business Services is a unique SaaS solution, purpose-built to assist Secretaries of State offices, licensing agencies, and state-level divisions in modernizing filings, registrations, renewals, and service delivery. It achieves this without overwhelming staff or compromising compliance, setting it apart from other solutions.
We’re here to help your agency modernize filings, strengthen election systems, or protect survivors with confidential program management. Tell us about your state or agency needs, and we’ll connect you with the right team.
Let’s find the right fit for your office. We’re ready to talk business filings, election reporting, and address confidentiality products—or however digital transformation looks for your team.
ReFrame Solutions empowers state and local agencies streamline their operations with secure, configurable cloud software
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In-Office Vibe
Most of our employees live locally to our headquarters in Windsor, CT and choose to work in office most days! Why is that? Because in our office we work together and enjoy each other’s company. The office space is open and bright, the desks are all adjustable for standing, and everyone especially enjoys the lunches. Not just because the company provides lunch daily, but because we gather in the kitchen, eat together to talk and laugh.
Increase student attendance with modern attendance tools.
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Integration
ReFrame Engage is built to be a seamless hub of scheduling and communication that can integrate with your existing productivity suites. Connect Engage with your Outlook calendar, text and email from your existing accounts and lines, and use your favorite virtual meeting application right through the Engage interface. Do you work how you want to and Engage will be there to help make it easier.
CRM Functionality
Having a context-rich history of interactions with customers and constituents can make the difference between fast and efficient service and having to re-hash prior conversations and interactions. Engage creates contact records for each interaction, text, email, phone call and in-person or virtual meeting to make sure you have the necessary historical information to provide the best service in the most effective way.
Round-Robin and Team Scheduling
Balancing the load on your resources keeps staff sharp and in the best position to provide services. Our solution offers a variety of ways to distribute appointments across your team including round-robin, first-available and other configurations.
Custom Form Building Tool
Some conversations are better had with all the information collected ahead of time. Use our custom form-building tool to send to customers and allow them to submit the details necessary for timely and efficient service. You can even use AI to create custom forms in the blink of an eye!
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ReFrame Solutions offers a suite of government SaaS products designed to improve transparency, reduce compliance risk, and automate critical workflows.
Modernize state business filings and registrations with digital workflows.
Simplify campaign finance, lobbying, and ethics reporting.
Modernize secure, cloud-native election management software for voter registration, ballot tracking, and results reporting.
Streamline the administration of address confidentiality programs for the benefit of administrators and program participants.
Improve customer service with virtual scheduling and multi-modal communication.
Modernize state business filings and registrations with digital workflows.
Simplify campaign finance, lobbying, and ethics reporting.
Modernize secure, cloud-native election management software for voter registration, ballot tracking, and results reporting.
Streamline the administration of address confidentiality programs for the benefit of administrators and program participants.
Improve customer service with virtual scheduling and multi-modal communication.