Address Confidentiality Management Software
ReFrame Safe at Home is a comprehensive, secure SaaS platform purpose-built for state address confidentiality programs. It provides a high level of protection for survivors of domestic violence, stalking, and harassment while equipping staff with the necessary tools to manage applicants, mail forwarding, and compliance.
Protect Survivors. Empower Staff. Deliver with Confidence.
Every second counts when someone is escaping violence. ReFrame’s Safe at Home product was built to help government agencies administer address confidentiality programs securely, efficiently, and compassionately—without creating extra barriers for the people who rely on it the most.
Common Frustrations
How ReFrame Solves It
Our purpose-built solution for Safe at Home Programs is a secure, cloud-based platform that supports participants intake, address shielding, service of process, mail forwarding, and real-time reporting, all in one trauma-informed interface.
Key Features of ReFrame Safe at Home
Confidential Participant Applications
Safely collect and store sensitive data in a system built for confidentiality from the ground up.
Service of Process Management
Track legal and service requests without exposing participants’ data.
Mail Forwarding Workflow
Route mail with full audit logs and verified address shielding.
Integrated Reporting Tools
Pull required state reports instantly.
Role-Based Permissions
Control access tightly and ensure staff only see what they need.
Survivor-Centric UI
Clean, respectful interfaces that minimize time in the application.
Explore a Better Way to Support Survivors
ReFrame’s Safe at Home platform was built with state offices, program administrators, and most importantly, survivors in mind. It’s secure, efficient, and designed to reduce the burden of staff while protecting participant confidentiality.
Let’s walk through how it works – and how we can tailor it to your program’s needs.
Protect survivors and support staff with confidence.