A breadth of technology solutions paving the way for Emergency Relief Programs
The ReFrame CARES Emergency Assistance Solution is a comprehensive participant management and grant management platform that is designed to offer government and nonprofit agencies the ability to process applications for emergency benefits. It tracks participant and payee information, determines participant eligibility, and processes payments on paper or via ACH download or integration. It is offered as a technical solution, or as part of Team ReFrame’s Comprehensive CARES Program, including software, program management, staffing, call center, casework management, financial processing, closeout and audit support, and optional marketing/advertising.
- Fully configurable all-in-one system supporting Emergency Rental, Emergency Utility, and Homeowner Assistance Programs
- All programs can be run individually or in tandem with staff cross-trained to field questions and process applications for both programs simultaneously
- Stand-up time can be implemented in a matter of a few weeks
- Intuitive, ADA Compliant, supports multi-language, mobile-ready portals for your applicants, mortgage servicers, landlords and utility vendors
- 100% compliance with a comprehensive audit trail
- Electronic payment processing to vendors and participants
- Easy integration with state agencies to verify income and other elements
- Supports Common Data File for Homeowner Assistance
- Custom fields, work-queue, Ad-hoc query tool, and on-demand reports
- Priced well within your administrative budget to maximize program benefits for recipients
- Completely remote, pandemic-safe solution, (including the optional remote call center)
- May be obtained utilizing emergency procurement
- Stay focused on your primary agency mission and let us handle emergency assistance
