“We are very happy with the ReFrame Engage Solution! It has dramatically improved our ability to manage customer engagement in all of our locations. We are able to custom tailor appointments for important services, such as Apostille and Notary services, Candidate Filing appointments for Elections, and in-person licensure applications, providing customers dedicated face-to-face assistance without waiting or being asked to return. The system is user-friendly for both our office and the customer, and the support received by the ReFrame team has been wonderful.