Case Study

ReFrame Assist provides a completely configurable solution for Moving to Work agencies.


Public Housing




The Background​

Many PHAs do not have public facing Waiting List applications and the costs of developing them are prohibitive. With the Build Back Better legislation comes significant funding which will allow PHAs to serve more families This may require PHAs to open their waiting lists.

Business Challenge​

Provide a highly configurable SaaS based solution that is priced to be affordable to PHAs small and large, which can be set up within weeks of project kickoff. 

Assist provides configurable features to support Waiting List functions


ReFrame Assist offers highly configurable solutions that can be implemented in weeks, not months.

Game-changer ​

ReFrame Assist provides a flexible and expandable platform that combines traditional HUD compliance with the simplicity of the cloud and provides scalability for small, medium, or large PHAs. ReFrame is a SaaS-based platform delivering true affordability and excellent value. ReFrame Assist Waiting List provides an ADA Compliant, mobile responsive Applicant Portal along with modern Application Processing features at affordable SaaS pricing.

The Advantage


ReFrame Assist offers PHAs the flexibility to open and close their waiting lists through a user-friendly SaaS solution that scales to meet the size of their programs.


The online solution is completely configurable, allowing ReFrame to onboard customers and go live within weeks, not months.


ReFrame Assist is a suite of software applications that help housing authorities efficiently administer federal, state, and local low-income housing programs while easing compliance. ​

ReFrame Assist Waiting List supports all federal and state programs, including:


Peer Difference

ReFrame Assist understands the challenges PHAs face in providing the best-in-class innovative technology solutions to solve the most critical business problems with current processes and program administration. We realize that maintain waiting lists is administratively burdensome and are offering a flexible and reasonably priced solution to help PHAs be prepared to take on the challenges that post-pandemic public policy provides.